Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

We typically process orders within 1-2 business days. Shipping times vary by location:

• Standard shipping: 3-7 business days
• Express shipping: 1-3 business days

Do you offer free shipping?

Yes! We offer free standard shipping on orders over $50.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of purchase. Items must be in original condition with product seals intact and unopened.

How do I start a return?

Contact our customer service team at blueghosthotsauce@gmail.com to initiate a return.

Orders & Payment

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay for secure checkout.

Can I modify my order after placing it?

Please contact us immediately if you need to modify your order. We'll do our best to accommodate changes before shipping.